Our support centre is staffed by a team of business/functional consultants who are fully experienced in business processes as well as your specific application.

Where we are supporting packaged applications or custom built applications, the consultants will typically have previous industry and/or implementation experience. They will also have the relevant technical certifications and professional qualifications. If the application is a custom solution (e.g. a warehouse) the team will be trained in your own business processes as well as your specific solution.

This team will provide business and application support with on-going configuration, process and general advice, as well as skill transfer designed to improve productivity. This can include answering “How-to” type questions and supporting clients through critical periods such as month-end processes.