Finance and Insurance

Organizations in the Financial Services sector operate in a complex international market. They are increasingly faced with an evolving culture of round-the-clock service, performance reporting, and greater operational pressure through decreasing budgets and flagging margins. On top of that, there are increased regulatory pressures and a rising demand for innovative customer service.

In this dynamic environment, fragmented systems, disparate data silos and protracted, inaccurate reporting can result in a reduction of performance. Senior management requires an accurate, real-time view of their whole organization that has the agility to respond efficiently to changes of micro and macro opportunities and threats. Organizations therefore need to ensure that their IT applications are structured to meet these needs.

To meet these challenges, KIP can offer the Financial Services sector an integrated, industry-specific solution which offers:

• An accurate view of cross-company performance
• Single view of global business
• Accurate and timely company performance reporting
• Traceable reporting for regulatory requirements
• Full analytical view of clients

Our consultants have significant experience working with major finance and insurance organizations. We have successfully leveraged this experience to deliver projects for world’s largest and most demanding organizations in the Financial Services sector.

Telecommunications and Media

New technology has facilitated a rapid increase in both the number of ways content can be delivered to the consumer and the value placed on it. As a result, the telecommunications and media sectors have experienced an unprecedented number of company mergers and acquisitions.

To meet the new challenges created by this activity, organizations need to be agile, flexible and equipped to deal with constant business and technological change. The rapid consolidation of financial and employee management systems post merger, the integration of core applications for billing, and the adoption of cost-effective approaches to on-going support is the only way to retain a competitive advantage.

Our combination of telecommunications and media sector knowledge, along with project and change management skills, enables our clients to develop the nimble infrastructures needed to succeed quickly and cost-effectively.

KIP can reference many of the significant players in the telecommunications and media space that deliver business and technical solutions that address these changes.

Retail, Hospitality and Leisure

As the retail industry continues to face a downturn in consumer spending and a market driven reduction in the cost of many goods, it is vital for retailers to make intelligent use of technology to aid the digestion and analysis of company data.

Retailers often have multiple operational transactional systems such as merchandise management, ERP and POS, each collecting vast amounts of data. Such systems offer very specific information to the retailer. However, in most companies the information from each application exists in isolation from information in other applications. This makes it difficult to analyze information and, as a result, an important source of management intelligence is lost. Real value comes from systems that go beyond the limitations of operational software alone.

Our track record in this sector has been built on a series of showcase projects in which we have made full use of our knowledge of the business problems of our clients to provide innovative cross-platform technical solutions

Travel, Transportation & Logistics

In recent times, this sector has been subject to greater change than any other. De-regulation of public transportation in many countries initially led to the setting-up of numerous new providers. Then, more recently, it prompted a wave of organizational consolidation. New technology has been a key enabler in achieving this change. An increasing number of this sector’s business clients and consumers use the internet for booking and payment. To cope efficiently, the consolidated businesses require a single flexible set of integrated core business systems with effective reporting.

KIP has been first in line to provide a range of technical solutions designed to enable our clients in this sector to operate at maximum efficiency.

Utilities

Utilities companies face a number of common issues as a result of market deregulation and the consolidation which subsequently ensued.

Against this backdrop, KIP has developed a range of services to help utilities companies operate more efficiently. These include implementing new budgeting, finance and CRM applications which support the core processes in the utilities sectors, Operation and Regulatory compliance reporting, Asset Management, Customer Service as well as Debt recovery and financial performance reporting. Our consultants have considerable experience working with Water, Electricity and Gas utility companies and have delivered a number of successful projects in the sector.

Other Commercial

The commercial market place is increasingly engaged in consolidation, as organizations acquire or merge with competitors to increase market share or provide a broader product mix. There is also increased demand for multi-channel distribution, collaborative commerce and changes to the sales model. Much of this can only be achieved through adoption of the internet, contact centers and enterprise solutions.

Building on our significant commercial expertise, KIP is working with its clients to develop flexible, timely, cost-effective solutions that enable them to take advantage of the opportunities generated by these market developments.

This includes providing solutions for a range of commercial areas such as:

• Aerospace & Defense
• Construction & Engineering
• Manufacturing
• Technology
• Professional Services

Public Sector and Not for Profit

Organizations outside of the commercial sector are not immune to market pressures. Within the public sector, local and county councils are being asked by central government to tighten their spending while at the same time be expected to deliver improved services to their electorate. Not-for-profit organizations must be seen to maximize the effectiveness of the financial contributions of their membership or donors. The result has been an unprecedented level of organizational and technology change.

We appreciate that, while the objectives may be similar to the commercial sector, for the approach adopted to be effective it must be in sympathy with working practices. We have proven our understanding of the particular constraints of this sector on a broad range of projects.