Job Description:

• The IT Technical Specialist provides in-depth technical expertise & direction in the development and support of client area application systems/programming requirements and processes (e.g. new, enhancements or maintenance), in the preparation of application system specifications, and in the development, testing, and implementation of efficient, cost-effective application solutions.
• Individual contributor with comprehensive knowledge in of SAP-OTC (SAP Sales and Distribution, Pricing, Intercompany Billing, Shipping, Logistics, Transportation, Order Fulfillment, and FSCM)
• Ability to coordinate with external partners and suppliers. Ability to lead Requirements gathering workshops for project scoping and estimate.
• Ability to execute highly complex or specialized projects Global projects. Adapts precedent and may make significant departures from traditional approaches to develop solutions.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Responsible for technical configuration/code review/solution testing, user training, hypercare support.
• Serve as technical expert or lead projects/programs and technical staff to develop, test and implement significant new solutions.
  Improvements or devise new approaches to problems at the division/business unit.
• Conduct investigation activity/research and give technical advice to the adoption or integration of new technologies and their business impact.
• Review, validate & enhance design, conduct performance monitoring and capacity planning; install, test and upgrade releases and associated products.
• Evaluate & recommend new software, utilities, and tools. In specialized systems (i.e. SAP) effectively set options to change the way the program works (configuration responsibilities).
• Responsible for all project documentation delivery (Change request, testing, system validation)

Work Experience

• Required: Experience in EDI & 3PLs(3rd Party Logistics) is Key during the projects handled.
• At least 12-13 years of experience in SAP OTC process areas, preferably in the health care industry. Prior management experience.
• Problem determination (experience in root cause analysis) and problem resolution skills. Strong collaboration and partnering skills.
• Strong verbal and written communication skills with the ability to articulate complex ideas in easy-to-understand business terms to senior leaders.
• Knowledge of business environment, service requirements and culture.
• Process skills: an understanding of process costs, ability to work with Service Provider to ensure effective operations and agreed upon service levels.
• Ability to accomplish results through others particularly by establishing relationships. Ability to be firm but fair about operational deliverables

Education

• Degree in IT and/or complimentary business degree.